Job Details-For A Leading AV solution Company

Job Description

 Responsibilities

• Make daily follow-up calls to existing and prospective clients

. • Understand and verify customer requirements to recommend suitable AV products and solutions

. • Identify new business opportunities and generate sales leads.

• Coordinate closely with the sales team to ensure timely follow-up and closure of sales opportunities

. • Follow up on quotations, proposals, inquiries, and pending orders

. • Convert inquiries into sales orders by effectively explaining product features and benefits.

• Build and maintain strong customer relationships through regular communication

. • Maintain accurate records of customer interactions, follow-ups, and sales activities

. • Coordinate with internal teams to ensure timely order processing and customer satisfaction

. • Achieve assigned sales, lead generation, and customer engagement targets.

Required Skills

Excellent verbal communication and convincing skills.

• Strong customer relationship and follow-up abilities

. • Good sales, negotiation, and closing skills

. • Ability to understand customer requirements and recommend appropriate AV products

. • Basic computer knowledge and proficiency in MS Office; CRM experience is an added advantage

. • Self-motivated, target-oriented, and able to work effectively in a team

. Qualification & Experience

• Graduate in any discipline.

• 1–3 years of experience in telecalling, inside sales, telesales, or customer relationship management.

• Experience in the Audio-Visual (AV), IT, or electronics industry will be an added advantage.